If your question is not answered below please call our friendly staff on 9763 9233 or contact us using our contact forum.
What is the difference between the two locations?
Rise Health Group has two locations in the Eastern Suburbs of Melbourne. Rise Health Group's primary facility is located at 96 Kelletts Road, Rowville 3178. This location is fully equipt rooms for our Physiotherapy, Myotherapy, Dietitian and Podiatry appointments. With a total of eight suites over the two buildings and a gym area, this location allows for our practitioners to adequately assess, treat and manage each clients individual case.
Our facilities located at Rowville Secondary College at 9 Humphreys Way, Rowville 3178, is the primary location for our Exercise Physiology and Exercise Science appointments, and our Exercise Classes. This location has a fully equip gym that caters to each clients skill level. This location also has a Pilates room with 8 Reformer beds and 2 Physiotherapy rooms.
When booking your Physiotherapy appointments please take note of the location as all our practitioners work from both facilities.
Should I see a Myotherapist or a Physiotherapist?
A Physiotherapist is able to assess and treat conditions that result in pain or a loss of function. They are able to assess and treat all aspects of the body, muscles, joins and nerves. All Physiotherapists have a provider number which means that their appointments can be claimed against any Private Health Insurance extras that you may have. Physiotherapists are more involved with acute care of patients and generally see a lot of musculoskeletal related issues, but can do work with other system conditions such as your respiratory system.
A Myotherapist is able to assess and physically treat muscle pain, injury and dysfunction affecting movement and mobility. Myotherapy is applied in the preventative, corrective and rehabilitative phases of therapy to restore and maintain the normal integrity of the soft tissue structure encompassing muscles, ligaments, tendons and fascia of the body. Pain or symptoms called by a muscle or fascia can be discribed as a 'deep ache', 'tightness' or 'tenderness' in an area.
It is important to consider your Private Health Extra's Cover, if you have any at all. Some Extra's cover may include one of these services but not both. Staff at Rise Health Group are unable to determine whether you private health will cover any of these services, you will need to contact your health care provider for this.
If you are still unsure of whether you should be seeing a Myotherapist or a Physiotherapist please contact our friendly staff and we will be able to direct you based off your symptoms.
What is the difference between an Exercise Physiologist, an Exercise Scientist and a Personal Trainer?
An Accredited Exercise Physiologist according to Exercise and Sports Science Australia (ESSA) is an allied health professional "who specialise in the delivery of exercise, lifestyle and behavioural modification programs for the prevention and management of chronic diseases and injuries". That is, Accredited EP's, such as the ones employed at Rise Health Group, advise people with a variety of conditions, such as Cardiovascular Disease, diabetes, chronic obstructive pulmonary disease (COPD), musculoskeletal conditions and strength imbalances, to name a few, in the areas of exercise, physical activity and behaviour change. Accredited Exercise Physiologists are health professionals who aim to use exercise and health advice to improve a person's clinical or athletic status.
An Accredited Exercise Scientist is similar to a Personal trainer, however, they have much more extensive studies. Generally, they have completed a Bachelor of Exercise and Sport Science. Most of our Exercise Scientists are studying to become Exercise Physiologists. The main difference between Exercise Physiologists and Exercise Scientists is that Exercise Physiologists have a provider number (which allows their appointments to be claimed against private health funds) and they can see clients privately, both of these are things that Exercise Scientists cannot do. Exercise Scientists are qualified to work with "healthy populations", where as Exercise Physiologists are able to work with people who have a chronic injury or disease.
A Personal Trainer has qualifications of a Certification 3 and/or 4 of Personal Trainer which can be done online over a few months. They no provider number, which means that their appointments cannot be claimed against any private health funds.
Can you bill directly to my work, Workcover, TAC or any other third party business?
Rise Health Group is able to bill directly to third-party companies and offers 'no gap' rehabilitation care for patients under Work Cover and TAC insurance claims. Rise Health Group also accepts the Medicare benefit as full payment for services provided as a part of the Chronic Disease Management program (formally EPC) and for all patients with a current Gold/White DVA Health Card.
Is there Parking at each location?
Rise Health Group has parking spaces at both locations, including disability parking.
Our facility at 96 Kelletts Road, Rowville 3178 has roughly 15 parking spaces for patients, with extra parking available across the road at the RAFT Anglican Church.
If you are visiting our location at 9 Humphreys Way, Rowville, 3178, we have allocated parking for patients outside the door of our facilities.
Is Rise Health Group associated with any sporting clubs?
Rise Health Group is proud to be associated with a range of sporting clubs around the Rowville, Lysterfield and Knox area. Please visit our 'Affiliated Clubs' page in order to find out which clubs we are associated with.